I have received information concerning a telephone call which initially was thought to be from the police, but eventually was said to be from Crime Awareness saying a device could be fitted through a telephone line for £1.00 which could report directly to the police or fire brigade should you go away and an incident occurred.
We have referred the incident to Trading Standards and received the following statement:
Trading Standards advice is that consumers should not purchase security systems, or any other goods or services from businesses that are cold-calling either on the telephone or at the door.
Instead, consumers who are considering investing in an alarm or other home security or safety system should obtain quotes from at least three security companies who are subject to independent inspection by a recognised body, either NSI (The National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board) or who are members of the Buy With Confidence scheme.
The Buy with Confidence scheme is a Trading Standards trader approval scheme where all members have been stringently vetted to check for legal compliance. The scheme has members from all trade sectors. Details of members can be found by visiting:
telephone 0300 126 1000
or email bwc
In addition, any consumers who are concerned about a caller at their door or suspect that distraction burglars or rogue traders are operating in their area should call the dedicated Doorstep crime Action Network (DAN) on:
0345 23 07 702.
Consumers should always remember that “If you’re not sure, don’t open the door”.
If you would like advice about your civil rights or wish to report a matter, please contact Trading Standards via our partner organisation the Citizens Advice Consumer Service on 0345 04 05 06.